The right resource for the task.
Access a regional pool of Odoo developers and functional consultants through hourly, shared or dedicated support.
UAE · SAUDI ARABIA · ALL GCC
Your Odoo
outsourcing partner.
Get functional and technical Odoo support for fixes, customizations, integrations and ongoing improvements. Work is scoped upfront, tracked through the support portal and handled through an agreed delivery process.
From $3,000USD / year · annual support plans
Hourly, shared or dedicated support. Scope, support hours and SLA are confirmed in your proposal.
Your support. In full view.Support portal
Track ticket progressStay connected to your team
Analysis → Development → Testing → DeploymentSubmit support requests anytimeWhatsApp & email updatesVisible ticket ownershipScope & SLA agreed upfront
One partner. Everyday confidence.
Less chasing tickets.
More running your business.
Bring developers, consultants and operational support together under one plan, tailored to the way your business uses Odoo.
Know who is working on what.
See assigned resources, ticket stages and progress through your support dashboard, with updates as work moves forward.
Stay in the conversation.
Coordinate calls and communications with your team. Receive ticket updates through WhatsApp and email.
CognitiveForce support portal
Know What’s Happening With Every Support Request.
Use the support portal to view ticket status, assigned work and delivery stages in one place. Follow progress without relying on scattered messages.
- Complete support dashboard and ticket overview
- Track developer assignments and current tasks
- Follow progress across delivery stages
- Coordinate calls and team communication
- Keep informed through WhatsApp and email
Actual portal screenshot. Ticket counts reflect the captured view.
A process built for dependable delivery
From Support Request to Release—with a Clear Process.
Review the requirement, agree the scope and delivery plan, test the changes and verify the outcome before closing the request.
01
Analysis
Understand the issue, assess impact and agree the scope and delivery plan.
02
Development
Assign the resource, implement the solution and keep progress visible.
03
Testing
Check the changes and affected workflows before a production release.
04
Deployment
Release approved changes, verify the outcome and close the ticket with you.
Beyond fixing errors
Support for Odoo.
Support for your operations.
Choose the expertise you need, across industries and business activities.
CustomizationAdapt workflows to your requirements.
DevelopmentModules, enhancements and integrations.
TrainingHelp your team use Odoo confidently.
Gap analysisIdentify process and system gaps.
Roadmap planningPrioritize your next improvements.
ConsultancyFunctional and technical guidance.
Accounting supportOperational accounting assistance.
Payroll processingSupport your payroll workflow.
Client feedback
Support That Fits Real Business Operations.
Clear communication, agreed scope and visible progress are important when supporting an existing Odoo environment.
From a finance perspective, clear scope and communication matter. For Odoo accounting and reporting work, it is important to know who owns each request and how progress will be shared with the team.
Ikram Khan
CFO · Ray Construction
For an IT team, a structured support process makes coordination easier. We need visibility from initial analysis through development, testing and deployment, along with clear updates on who is handling each request.
Mirza Sohail
IT Head · CYAN Waterpark
For finance operations, it helps to agree on scope, support hours and service expectations before work begins. Clear communication around priorities and ticket progress is important for managing ongoing Odoo needs.
Alaeddin
CFO · JS Lootah Group
Independent platforms
Review Platforms Customers Know.
We value transparent feedback and independent review platforms.
Google Reviews
Trustpilot
G2
Clutch
GoodFirms
Flexible support packages
Choose the Odoo Support Model That Fits Your Workload.
Annual hourly support starts from USD 3,000. Contact us for shared resource pricing or outsource a full-time dedicated resource. Scope and SLA are agreed upfront.
Hourly support
Annual support with an agreed hourly allocation for issues and improvements.
Starting from USD 3,000 / year
- Defined tasks and agreed hours
- Functional or development support
- Ticket visibility and updates
Shared resources
Regular access to a team across your Odoo needs.
Contact us for on-demand pricing
- Agreed support allocation
- Access to technical and functional skills
- Portal tracking and agreed SLA
Dedicated resources
A focused resource allocation for your business.
Outsource a full-time resource
- Dedicated allocation and priorities
- Continuous development and support
- Roadmap and delivery coordination
Refund commitment for qualifying delivery failures
Ask for the written terms before you commit.
Ask for the written terms before you commit.
The refund commitment applies only to qualifying delivery failures under the signed support agreement. Ask for the eligibility criteria, definition of failure, claim window, exclusions and refund process in writing with your proposal. Response and delivery targets follow the agreed SLA.
Your next step
Get a Clear Support Plan for Your Odoo Setup.
Tell us what your team needs help with. We’ll discuss your Odoo environment, suitable resource model, scope and applicable SLA.
+971 55 588 5475
fahad.khan@cognitiveforce.cloud
- UAE, Saudi Arabia and all GCC countries
- Annual support plans from USD 3,000
- Technical, functional and operational support
Questions, answered
Odoo Support Questions, Answered.
What does the $3,000 annual plan include?
The starting offer is an annual hourly support plan. Included hours, services, support window, escalation coverage and response targets are confirmed in your proposal. Dedicated resources and larger workloads are quoted separately.
Can we submit support requests anytime?
You can raise support requests through the portal at any time. This does not necessarily mean live 24/7 response coverage. Response windows, priority handling and escalation availability depend on your agreed support plan and SLA.
Can you support our existing Odoo implementation?
Share your Odoo version, hosting, installed modules and current issues. We assess the setup and required access before confirming the scope of support.
Do you guarantee immediate response and early delivery?
Our aim is prompt response and delivery ahead of agreed deadlines. Contractual response and delivery commitments are defined by ticket priority, complexity and the agreed SLA.
How does the refund commitment work?
The 100% refund commitment applies to qualifying delivery failure under your signed agreement. Request the eligibility criteria, claim process and exclusions in your proposal.